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Initiative with Yamato Transport Co., Ltd.

Initiative with Yamato Transport Co., Ltd.

In March 2015, Dai-ichi Life and Yamato Transport Co., Ltd. launched an initiative to give back to local communities and society as a whole through the mutual support of local communities achieved by leveraging each other's vast networks in Japan.
As the first installment of this initiative, Yamato Transport draws upon its experience in supporting local governments to watch out for elderly residents. It uses its TA-Q-BIN home delivery service network when the delivery person actually contacts customers to deliver added peace of mind to the elderly customers of Dai-ichi Life living in certain locations of Japan, such as remote islands.
As part of Yamato Transport's personal identification service*, Yamato Transport's sales drivers take the place of Dai-ichi Life's Total Life Plan Designers and visit policy-holding customers who cannot be regularly visited because Dai-ichi Life does not have an office nearby or because of geographical constraints. Sales drivers provide information to these customers in the form of leaflets and other materials, and submit feedback to Dai-ichi Life about delivery conditions.
These customers can contact the Dai-ichi Life Contact Center, as needed, if they have questions about their insurance policy or how to file a claim for benefits, or they can contact a Total Life Plan Designer for further assistance.
*Yamato Transport's personal identification service
This service was launched on May 16, 2008 following the enforcement of the Act on Prevention of Transfer of Criminal Proceeds on March 1 of the same year to confirm the identity of customers upon delivery in compliance with the new law.

Initiative with Yamato Transport Co., Ltd.

 

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